AirAsia schedules system down for maintenance

AirAsia is planning the system maintenance for 16 Feb, 2pm (GMT+8) till 17 Feb, 3am (GMT+8) 2019.

Similar maintenance was happening in 2016 according to their previous press release, surprisingly you cannot perform following key functions while the maitenance.

  • booking flights; 
  • making changes to your flights;
  • pre-booking add-ons such as meals, checked baggage and seats;
  • self check-in; and
  • logging in to your BIG Member account.

Also, if you missed the announcement and already unable to check-in online, you are asked to be at the airport for 3 hours prior to the departure for counter check in.

If you notice this information well in advance, this shouldn’t be so much trouble, as you can check in advance, but some people may have big hustle.

Further information may be found at:
https://support.airasia.com/s/article/System-Maintenance-Notice?language=en_GB

https://support.airasia.com/s/article/System-Maintenance-Notice?language=en_GB